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Originally built as Lucy’s sleeping porch this room was eventually enclosed to become her bedroom and features a luxurious king bed, the serenity of a separate living room with a pull-out sofa and two separate bathrooms.

Room amenities include a feather-top mattress and feather pillows, complimentary high-speed internet access, television, iron and ironing board, hair dryer and two plush bathrobes.

Guests in our Premium Suite must be comfortable walking up a flight of stairs. Lakeside Suites and entry level Hillmont rooms do not require stairs.

GUESTS ALSO ENJOY COMPLIMENTARY:

  • Daily sunset cruise on the Miss Lucy (in season and weather permitting)
  • 24-hour concierge
  • High-speed internet access
  • Evening turndown service (cashmere hot water bottle turndown, available upon request)
  • Complimentary shoe and boot cleaning services
  • Board games and Stave puzzles for use while our guest

EXPERIENCE ENHANCEMENTS

  • Arrival
  • Romance
  • Kids
  • Enrichment
  • Pets
  • Holiday

Hotel Policies

CANCELLATIONS

Due to our size, cancellations affect us significantly; therefore, we adhere to a strict cancellation policy. Reservations may be cancelled without penalty up to 14 days prior to arrival. Reservations not cancelled by 4 p.m. EST (14 days before arrival) will be charged their deposit of a one-night stay.

ARRIVALS AND DEPARTURES

Check-in time is 4 p.m.; checkout is 11 a.m. We are happy to store your luggage if you arrive before 4 p.m. or wish to depart later than 11 a.m.

SMOKING AND VAPING

Inside, the Greystone Inn is a smoke-free environment as are the public terraces.

HEALTH & WELLNESS

The comfort, well-being and safety of our guests has always been our top priority. In addition to local, state and federal guidelines within our industry, we have implemented additional cleaning and sanitation protocols through the entire hotel and installed the REME HALO in the HVAC systems of public areas of the hotel. The HALO-LED is an in-duct, whole building air purification system that is both zero ozone compliant, mercury free and is intended to proactively treat every cubic inch of air-conditioned space, reducing airborne and surface contaminants.

If you have any questions about our health and wellness protocols or have a specific request, please do not hesitate to reach out to us at info@greystoneinn.com or 828-966-4700.

CHILDREN

Children are always welcome at the Greystone Inn. Pack n’ Plays are available at no charge. Call ahead, and one will be set up in your room when you arrive.

PETS

Well-trained and quiet pets are welcome. We have a limited number of pet rooms and they must be booked in advance of your arrival. If your pet is joining you, a $150 charge will be added. All pets must be on a leash while on property and please make sure pets are secure in their crates when you leave your room. A credit card must be presented at the time of check in to guarantee against damages or soiled carpets/soft goods in the room. Damages will be billed on a case-by-case basis.

BOATS

Guests are strictly prohibited from placing their own boats on Lake Toxaway at any time. Paddle boards, kayaks, canoes and our 3-seater wooden boat can be rented through Guest Services. Private cruises on the Miss Lucy and Lucy II can be booked through our Concierge and motor boats can be rented at the Marina. Please contact the hotel to learn what boats are available for use during your stay.

Policies may vary during holidays and special events.

Accessibility

SERVICE ANIMALS

The Greystone welcomes service animals for people with disabilities.

PARKING

The Greystone Inn has one handicap accessible parking spot directly beside our handicap accessible room in the Lakeside Cottages. This parking spot is a short distance from the ramp to our Lakeside Dining Room and the ramp down to our Spa.

LAKESIDE DINING ROOM

Our Lakeside Dining Room is handicap accessible with a ramp from our parking lot as is our male and female restrooms in the Lakeside Dining Room.

THE SPA

Our Spa is accessible with a ramp from our parking lot. We have an accessible bathroom and shower for our guests enjoyment in our spa. Spa services can also be performed in the comfort of your guestroom.

ACCESSIBLE GUESTROOM

Nestled above the serene spa and overlooking the marina you will find our handicap accessible room, the Lakeside North Suite. This suite has a separate bedroom with luxurious king bed, separate living room and screened in porch.

TELEPHONE

A TTY/TDD text telephone is available upon request.

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